❯

Frequently asked questions.

General Trailer Hire Questions

We offer a range of trailers, including car trailers, boat trailers, small trailers, large trailers, enclosed trailers, tipper trailers, horsebox trailers, agricultural trailers, and camping trailers.
You can book a trailer online through our website by selecting the trailer type, rental dates, and location.
A valid form of identification, such as a driving licence or passport, and proof of address may be required.
Insurance requirements vary. Some hires may include coverage, while others may require you to arrange it separately through your insurance company. It’s best to check with the Service Agent when booking.
Trailers can typically be hired on a daily, weekend, weekly, or long-term basis. Availability may vary by location and trailer type.
Yes, cancellations and amendments are possible but may be subject to fees depending on the notice given.
A refundable deposit may be required upon collection to cover any potential damages or late returns. Your Service Agent will provide these details.
Rental costs usually cover the trailer hire. Extras such as straps or locks may be available as a benefit by the Service Agent as part of their service.
Your vehicle must meet the towing capacity requirements for the selected trailer. Your vehicle manual will have your vehicles towing capacity.
We recommend hiring a trailer with a driver or attending a towing skills session if you're inexperienced.

Yes, all trailers are inspected, cleaned, and maintained to ensure safety and reliability.
Notify your Service Agent immediatly. Damages will be assessed, and the repair costs may be deducted from your deposit or charged separately.
Some trailers include basic securing equipment such as straps or locks, these come as an added benefit offered by the Service Agent.
Yes, we offer driver hire services if you’re not comfortable towing or don’t have the required licence.
Late returns may incur additional charges. Please inform us if you anticipate a delay via the messaging tool.

Service agents are independent businesses or service providers who manage their trailer services e.g. collections, inspections, and handovers.
Contact our support team to report any concerns about service agents or their performance.

Pricing depends on the type of trailer, rental duration, and location. You’ll get a personalised quote when booking.
Contact our support team to report any concerns about service agents or their performance.
As we use Stripe for our payments, we accept major credit and debit cards.
Booking refunds are refunded within minutes. Booking refunds will occur if the trailer service agent isn't able to accept your booking.
Trailer deposits via your Service Agent are typically processed within 7–14 working days, subject to trailer condition or if there has been damages.
All fees are disclosed upfront. Any additional charges, such as for damages or late returns, will be communicated via the Service Agent before your rental period starts.

You’ll need to discuss this with the Service Agent when booking to check availability.
We have trailers available in various locations. Enter your postcode on our website to check availability near you.
Emergency contact details will be provided at the time of hire.